Service Provider Perspectives Regarding Knowledge Sharing Activities in Community-Based Services
Publication: Canadian Journal of Community Mental Health
7 September 2020
Abstract
Evaluation of knowledge mobilization (KM) activities in community-based mental health and social service organizations is needed. Our objective was to understand how service providers want to access and share knowledge, in order to improve KM practices to better support adults with intellectual disabilities. We distributed information about five strategies for supporting friendships; this included strategy descriptions, outcomes of strategy evaluations, and practical implementation considerations. We distributed information through a conference presentation, online presentations, and online modules. Service providers completed questionnaires and phone interviews. We present findings on their perspectives regarding the format and content of the material, which can inform future KM efforts.
Résumé
L’évaluation des activités de mobilisation des connaissances dans le secteur des services sociaux communautaires et de santé mentale est nécessaire. Notre objectif était de comprendre comment les fournisseurs de services veulent avoir accès et partager les connaissances afin d’améliorer les pratiques de soutien aux personnes présentant une déficience intellectuelle. Nous avons diffusé de l’information à propos de cinq stratégies de soutien à l’amitié incluant les descriptions des stratégies, les résultats de l’évaluation de ces stratégies et les considérations pratiques pour leur implantation. Nous avons diffusé l’information à la faveur d’une présentation lors d’une conférence, en ligne, ainsi que sous forme de modules d’apprentissage également en ligne. Les fournisseurs de services ont répondu à un questionnaire et participé à une entrevue téléphonique. Nous présentons leurs points de vue au sujet du format et du contenu du matériel, permettant ainsi de documenter les prochains efforts de mobilisation des connaissances.
Formats available
You can view the full content in the following formats:
REFERENCES
Abma T. A., Cook T., Rämgård M., Kleba E., Harris J., and Wallerstein N. 2017 Social impact of participatory health research: Collaborative non-linear processes of knowledge mobilization Educational Action Research 25 4 489 -505 https://doi.org/10.1080/09650792.2017.1329092
Articulate. (2019). Rise 360. Retrieved from Rise Articulate website. https://articulate.com/360/rise
Bennet, A., Bennet, D. H., Fafard, K., Fonda, M., Lomond, T., Messier, L., & Vaugeois, N. (2007). Knowledge mobilization in the social sciences and humanities: Moving from research to action. Frost, WV: MQI Press.
Bowen, S., & Graham, I. D. (2013). Integrated knowledge translation. In Knowledge Translation in Health Care (pp. 14–23). https://doi.org/10.1002/9781118413555.ch02
Braun V. and Clarke V. 2006 Using thematic analysis in psychology Qualitative Research in Psychology 3 2 77 -101
Damschroder L. J., Aron D. C., Keith R. E., Kirsh S. R., Alexander J. A., and Lowery J. C. 2009 Fostering implementation of health services research findings into practice: A consolidated framework for advancing implementation science Implementation Science 4 1 https://doi.org/10.1186/1748-5908-4-50
Danseco E., Sundar P., Kasprzak S., Witteveen T., Woltman H., and Manion I. 2009 Are we there yet? Evaluation and the knowledge translation journey Journal of the Canadian Academy of Child and Adolescent Psychiatry 18 1 7 -15
Davies H. T., Powell A. E., and Nutley S. M. 2015 Mobilising knowledge to improve UK health care: Learning from other countries and other sectors – a multimethod mapping study Health Services and Delivery Research 3 27 1 -190 https://doi.org/10.3310/hsdr03270
Friedman C. and Rizzolo M. C. 2018 Friendship, quality of life, and people with intellectual and developmental disabilities Journal of Developmental and Physical Disabilities 30 1 39 -54 https://doi.org/10.1007/s10882-017-9576-7
Fulford, C., & Cobigo, V. (2018a). A discussion about friendship support for adults with intellectual disabilities. Online presentation presented at the La Ressource, Ottawa, Ontario. La Ressource, Ottawa, Ontario.
Fulford, C., & Cobigo, V. (2018b). Adapter et mettre en œuvre des mesures de soutien aux amitiés pour les adultes ayant une déficience intellectuelle - Overview | Rise 360 [Online Modules]. Retrieved from Rise Articulate https://rise.articulate.com/share/yEPXMPg-50YbexZsHfPtQaclGE8qDATZ#/
Fulford, C., & Cobigo, V. (2018c). Adapting and implementing friendship supports for adults with intellectual disabilities. [Educational Modules]. Retrieved from Rise Articulate https://rise.articulate.com/share/9OZ3LjwsDcdW6nJA16SQZb1Tk_M6QNAO#/?_k=w6h1uy
Fulford, C., & Cobigo, V. (2018d). How to implement evidence-based friendship support strategies for adults with developmental disabilities who have complex needs. Presented at the Ontario Association on Developmental Disabilities Conference, Kingston, ON.
Fulford, C., & Cobigo, V. (2018e). Une discusion au sujet du soutien à l’amitié pour les adultes ayant une déficience intellectuelle. Online presentation presented at the La Ressource, Ottawa, Ontario. La Ressource, Ottawa, Ontario.
Fulford, C., & Cobigo, V. (2019). Success and disruption of a knowledge mobilization process in community-based services. Manuscript submitted for publication.
Fulford, C., Cobigo, V., & Ressel, M. (2018). Adapting friendship support strategies to meet the needs of adults with intellectual disabilities and their caregivers (p. 19). Ottawa, ON: University of Ottawa.
Fulford, C., Ressel, M., & Cobigo, V. (Unpublished manuscript). A review of strategies to support friendships for adults with intellectual and developmental disabilities. Ottawa, ON.
Gaglio, B., & Glasgow, R. E. (2017). Evaluation approaches for dissemination and implementation research. Retrieved from http://www.oxfordscholarship.com/view/10.1093/oso/9780190683214.001.0001/oso-9780190683214-chapter-19
Goldner E. M., Jeffries V., Bilsker D., Jenkins E., Menear M., and Petermann L. 2011 Knowledge translation in mental health: A scoping review Healthcare Policy 7 2 83 -98
Government of Canada, C. I. of H. R. (2010, September 8). Section 5.1 Knowledge dissemination and exchange of knowledge - Knowledge translation in health care - CIHR. Retrieved from http://www.cihr-irsc.gc.ca/e/41953.html
Government of Canada, C. I. of H. R. (2016). About us - CIHR. Retrieved from http://www.cihr-irsc.gc.ca/e/29418.html#2
Government of Canada, S. (2012, May 11). Guidelines for effective knowledge mobilization. Retrieved from http://www.sshrc-crsh.gc.ca/funding-financement/policies-politiques/knowledge_mobilisation-mobilisation_des_connaissances-eng.aspx
Government of Ontario. (2018). Help with daily living. Retrieved from Ministry of Community and Social Services https://www.mcss.gov.on.ca/en/mcss/programs/developmental/serviceSupport/passport.aspx
Grol, R., Bosch, M., & Wensing, M. (2013). Development and selection of strategies for improving patient care. In R. Grol, M. Wensing, M. Eccles, & D. Davis (Eds.), Improving patient care: The implementation of change in health care, second edition (pp. 165–184). United Kingdom: John Wiley & Sons.
Grol R. and Wensing M. 2013 Dissemination of innovations In Improving Patient Care 185–196 https://doi.org/10.1002/9781118525975.ch11
Hardwick R., Anderson R., and Cooper C. 2015 How do third sector organisations use research and other knowledge? A systematic scoping review Implementation Science: IS 10 84 https://doi.org/10.1186/s13012-015-0265-6
Harrison M. B., Legare F., Graham I. D., and Fervers B. 2010 Adapting clinical practice guidelines to local context and assessing barriers to their use Canadian Medical Association Journal 182 2 E78 -E84 https://doi.org/10.1503/cmaj.081232
Hering J. G. 2016 Do we need “more research” or better implementation through knowledge brokering? Sustainability Science 11 2 363 -369 https://doi.org/10.1007/s11625-015-0314-8
Hwang E. H., Singh P. V., and Argote L. 2015 Knowledge sharing in online communities: Learning to cross geographic and hierarchical boundaries Organization Science 26 6 1593 -1611 https://doi.org/10.1287/orsc.2015.1009
Kersten M. C. O., Taminiau E. F., Schuurman M. I. M., Weggeman M. C. D. P., and Embregts P. J. C. M. 2018 How to improve sharing and application of knowledge in care and support for people with intellectual disabilities? A systematic review: Improving sharing and application of knowledge Journal of Intellectual Disability Research 62 6 496 -520 https://doi.org/10.1111/jir.12491
Kislov R., Wilson P., and Boaden R. 2017 The ‘dark side’ of knowledge brokering Journal of Health Services Research & Policy 22 2 107 -112 https://doi.org/10.1177/1355819616653981
Levac D., Glegg S. M. N., Camden C., Rivard L. M., and Missiuna C. 2015 Best practice recommendations for the development, implementation, and evaluation of online knowledge translation resources in rehabilitation Physical Therapy 95 4 648 -662 https://doi.org/10.2522/ptj.20130500
Miles, M. B., Huberman, A. M., & Saldana, J. (2013). Qualitative data analysis: A methods sourcebook. Retrieved from https://books-google-ca.proxy.bib.uottawa.ca/books?hl=en&lr=&id=3CNrUbTu6CsC&oi=fnd&pg=PR1&dq=miles,+huberman,+and+saldana&ots=Lg81ojZN7b&sig=TGIlJ0sHnSKVl91qKvOkQWFaYjU
Multidimensional Assessment of Providers and Systems. (2016). Who we are. Retrieved from MAPS Research website: https://www.mapsresearch.ca/who-we-are/
Owczarzak J. 2012 Evidence-based HIV prevention in community settings: Provider perspectives on evidence and effectiveness Critical Public Health 22 1 73 -84 https://doi.org/10.1080/09581596.2011.566918
Riger S. and Sigurvinsdottir R. 2015 Thematic analysis Handbook of methodological approaches to community based research: Qualitative, quantitative and mixed methods 33 -41 https://doi.org/10.1093/med:psych/9780190243654.001.0001
Shooshtari S., Samadi S. A., Zarei K., Naghipur S., Martin T., and Lee M. 2014 Facilitating and impeding factors for knowledge translation in intellectual and developmental disabilities: Results from a consultation workshop in Iran Journal of Policy and Practice in Intellectual Disabilities 11 3 210 -216 https://doi.org/10.1111/jppi.12084
Spassiani N. A., Parker Harris S., and Hammel J. 2016 Exploring how knowledge translation can improve sustainability of community-based health initiatives for people with intellectual/developmental disabilities Journal of Applied Research in Intellectual Disabilities 29 5 433 -444 https://doi.org/10.1111/jar.12202
The SURE Collaboration. (2011). SURE guides for preparing and using evidence-based policy briefs. Retrieved from http://global.evipnet.org/SURE-Guides/
Ungar M., McGrath P., Black D., Sketris I., Whitman S., and Liebenberg L. 2015 Contribution of participatory action research to knowledge mobilization in mental health services for children and families Qualitative Social Work: Research and Practice 14 5 599 -615 https://doi.org/10.1177/1473325014566842
Valor & Solutions. (2017). Home. Retrieved from https://valorsolutions.ca/en/
Ward, V., House, A., & Hamer, S. (2009, August). Knowledge brokering: The missing link in the evidence to action chain? [Text]. https://doi.org/info:doi/10.1332/174426409X463811
Wensing, M., Fluit, C., & Grol, R. (2013). Educational strategies. In R. Grol, M. Wensing, M. Eccles, & D. Davis (Eds.), Improving patient care (pp. 197–209). https://doi.org/10.1002/9781118525975.ch12
Worton S. K., Loomis C., Pancer S. M., Nelson G., and Peters R. D. 2017 Evidence to impact: A community knowledge mobilisation evaluation framework Gateways: International Journal of Community Research and Engagement 10 121 -42 https://doi.org/10.5130/ijcre.v10i1.5202
Information & Authors
Information
Published In
Canadian Journal of Community Mental Health
Volume 39 • Number 2 • July 2020
Pages: 25 - 39
History
Version of record online: 7 September 2020
Key Words
Mots-clés
Authors
Metrics & Citations
Metrics
Other Metrics
Citations
Cite As
Casey Fulford and Virginie Cobigo. 2020. Service Provider Perspectives Regarding Knowledge Sharing Activities in Community-Based Services. Canadian Journal of Community Mental Health.
39(2): 25-39. https://doi.org/10.7870/cjcmh-2020-012
Export Citations
If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.
There are no citations for this item
View Options
View options
Login options
Check if you access through your login credentials or your institution to get full access on this article.
Subscribe
Click on the button below to subscribe to Canadian Journal of Community Mental Health
