Open access

Innovation Through Virtualization: Crisis Mental Health Care during Covid-19

Publication: Canadian Journal of Community Mental Health
7 September 2020

Abstract

The covid-19 pandemic created major challenges for mental health crisis care. Our crisis centre in Winnipeg, Manitoba rapidly virtualized the full spectrum of services offered with remarkable uptake, resulting in avoided hospitalizations and reduced transmission risk for covid-19. We must determine how to best adopt these approaches into post-pandemic crisis care.

Résumé

La pandémie de Covid-19 a engendré des défis majeurs quant à la prestation des soins en santé mentale en période de crise. Notre centre de crise de Winnipeg, au Manitoba, a rapidement virtualisé la gamme complète des services offerts, et ce, avec succès, permettant ainsi d’éviter des hospitalisations et de diminuer les risques de transmission de la Covid-19. Il s’agit maintenant de convenir de la meilleure façon de mettre en pratique de telles approches dans l’offre de soins de crise postpandémie.

Formats available

You can view the full content in the following formats:

REFERENCES

Brooks S. K., Webster R. K., Smith L. E., Woodland L., Wessely S., Greenberg N., and Rubin G. J. 2020 The psychological impact of quarantine and how to reduce it: Rapid review of the evidence Lancet 395 10227 P912 -P920
Butler, A., Adair, C., Jones, W., Kurdyak, P., Vidod, S., Smith, M., … Goldner, E. (2017). Towards quality mental health services in Canada: A comparison of performance indicators across 5 provinces. Vancouver, BC: Centre for Applied Research in Mental Health & Addiction (CARMHA).
Dhalla I. A., O-Brien T., Morra D., Thorpe K. E., Wong B. M., Mehta R., and Laupacis A. 2014 Effect of a postdischarge virtual ward on readmission or death for high-risk patients: A randomized clinical trial JAMA 312 1305 -1312
Hensel J., Graham R., Isaak C., Ahmed N., Sareen J., and Bolton J. 2020 A novel emergency telepsychiatry program in a Canadian urban setting: Identifying and addressing perceived barriers for successful implementation Canadian Journal of Psychiatry Epub ahead of print 2020
Shore J. H., Schneck C. D., and Mishkind M. C. 2020 Telepsychiatry and the coronavirus disease 2019 pandemic—Current and future outcomes of the rapid virtualization of psychiatric care JAMA Psychiatry Published online May 11, 2020

Information & Authors

Information

Published In

cover image Canadian Journal of Community Mental Health
Canadian Journal of Community Mental Health
Volume 39Number 2July 2020
Pages: 71 - 75

History

Version of record online: 7 September 2020

Key Words

  1. crisis services
  2. virtual care
  3. innovation
  4. pandemic

Mots-clés

  1. soins de crise
  2. soins virtuels
  3. innovation
  4. pandémie

Authors

Affiliations

Jennifer M. Hensel [email protected]
University of Manitoba Winnipeg Crisis Response Centre
James M. Bolton
University of Manitoba Winnipeg Crisis Response Centre
Danielle Carignan Svenne
University of Manitoba Winnipeg Crisis Response Centre
Lori Ulrich
University of Manitoba Winnipeg Crisis Response Centre

Metrics & Citations

Metrics

Other Metrics

Citations

Cite As

Export Citations

If you have the appropriate software installed, you can download article citation data to the citation manager of your choice. Simply select your manager software from the list below and click Download.

Cited by

1. The Covid-19 Pandemic and Shifts in Mental Health Services for Children, Youth, and Families

View Options

View options

PDF

View PDF

Login options

Check if you access through your login credentials or your institution to get full access on this article.

Subscribe

Click on the button below to subscribe to Canadian Journal of Community Mental Health

Purchase options

Purchase this article to get full access to it.

Restore your content access

Enter your email address to restore your content access:

Note: This functionality works only for purchases done as a guest. If you already have an account, log in to access the content to which you are entitled.

Media

Media

Other

Tables

Share Options

Share

Share the article link

Share on social media